www.haulagehelper.com Privacy Policy

Type of website: Ecommerce
Effective date: 23rd day of May, 2021

www.haulagehelper.com (the “Site”) is owned and operated by Haulage Helper. Haulage Helper is the data controller and can be contacted at:

info@haulagehelper.com
0035 3858667 485
Unit 159 E, N2 Storage Park, Ashbourne, Meath, Ireland A84RX45

Purpose


The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

  1. The personal data we will collect;
  1. Use of collected data;
  1. Who has access to the data collected;
  1. The rights of Site users; and
  1. The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR


For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent


By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Contacting Haulage Helper.

Legal Basis for Processing


We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes.

Personal Data We Collect


We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address;
  1. Clicked links; and
  1. Content viewed.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;
  1. Email address;
  1. Phone number;
  1. Address; and
  1. Payment information.

This data may be collected using the following methods:

  1. Creating an account.

How We Use Personal Data


Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  1. Statistics.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Communication.

Who We Share Personal Data With Employees


We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  1. If it is required for any legal proceeding;
  1. To prove or protect our legal rights; and
  1. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data?


User data will be stored for As long as the person is registered.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data?


In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s dismissal.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User


Under the GDPR, you have the following rights:

  1. Right to be informed;
  1. Right of access;
  1. Right to rectification;
  1. Right to erasure;
  1. Right to restrict processing;
  1. Right to data portability; and
  1. Right to object.

Children


We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected?


If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:


info@haulagehelper.com
0035 3879881 130
Unit 159 E, N2 Storage Park, Ashbourne, Meath, Ireland A84RX45

How to Opt-Out of Data Collection, Use or Disclosure?


In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by updating your email preferences under “Your Account”

Cookie Policy


A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

  1. Functional cookies
    Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
  1. Analytical cookies
    Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and
  1. Third-Party Cookies
    Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
  1. To gather statistics for our website management.

Additional Clauses


At Haulage Helper, we don’t have targeted user specific adds. This is a dedicated haulage website. All adds are targeted at the haulage market.

Modifications


This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints


If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Data Protection Commission.

Contact Information


If you have any questions, concerns or complaints, you can contact our privacy officer, at:

info@haulagehelper.com
0035 3879881 130
Unit 159 E, N2 Storage Park, Ashbourne, Meath, Ireland A84RX45

Terms and Conditions of use of haulagehelper.com

1.Introduction


Welcome to the haulagehelper.com website. This document sets out the Terms of Use of our website, and applies to anyone who accesses or uses our site. This includes pages consisting of or containing the haulagehelper.com, haulagehelper.ie, or haulagehelper.co.uk, or any other domain containing haulagehelper. These Terms of Use apply to usage of all services provided by us, including access to our site via desktop, as well as mobile and app usage. The “Website”, “Site”, or “haulagehelper.com” and the provision of our advertising services on the Website are subject to you accepting the Terms of Use (defined below).

The agreement between you and us in relation to your use of the Website (the “User Agreement”) consists of these terms and conditions of use (“Terms of Use”), the policies referred to in clause 11 below (each a “Policy” and together the “Policies”), all of which you should read carefully before you start to use the Website.

2. Your consent

Please review the Terms of Use and each Policy carefully. By accessing and using the Website, you confirm that you have read, understand and accept the Terms of Use and the Policies and that you agree to abide by their respective terms each time you access and use the Website. If you do not agree with any of the Terms or Use or any Policy, you may not use the Website.

Registered users of our site will be required to agree to these Terms of Use in order to carry out core services provided by the Site.

3. Modification of terms


We reserve the right in our sole discretion to change and update the Terms of Use and any Policy at any time and recommend that you revisit this page regularly to keep informed of the current Terms of Use and Policies that apply to your use of the Website. Any such changes will take effect immediately when posted on the Website. 

Registered users of the site will be alerted to any change of the Terms of Use, and will be required to confirm your agreement to the updated Terms in order to continue to carry out core services provided by the Site. 

By continuing to access, browse and use the Website, unregistered users will be deemed to have agreed to any changes or updates to the Terms Use and any Policy. 

We reserve the right to change the Terms of Use and any Policy at any time and to notify you by posting an updated version of the Term of Use and/or the applicable Policy on the Website. Please the Terms of Use and the Policies from time to time as your continued use of the Website means you have read, understood and agreed to be bound by the then prevailing Terms of Use and Policies.

4.Information about us


The Website and the Haulage Helper Service (defined below) is a website operated by Haulage Helper Limited. We are incorporated in Ireland with company registration number 688908 and a registered office Unit 159E, N2 Storage Park, Ashbourne, Co. Meath, Ireland, A84Y564.) 

Our VAT number is IE3744169VH.  To contact us email us at info@haulagehelper.com

5.Access to and use of the website and Haulage Helper 

 

Age and Responsibility


The use of the Website and/or the Haulage Helper Service by a minor (an individual under 18 years of age) is subject to the consent of their parent or guardian and our contract is with the parent or guardian, who is responsible for the minor’s compliance. We advise parents or guardians who permit minors to use the Website and/or the Haulage Helper Service that it is important that they communicate with minors about their safety online, as moderation or vetting of advertisements is not guaranteed or fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

You are responsible for making all arrangements necessary for you to have access to the Website and/or the Haulage Helper Service. You are also responsible for ensuring that all persons who access the Website and/or the Haulage Helper Service through your internet connection, including any minors, are aware of these terms, and that they comply with them.

The services which are made available on the Website by us from time to time will, amongst other things, allow you: (i) to create, publish and manage written advertisements for goods for sale or for wanted goods; (ii) to create, publish and manage written advertisements for the provision of services; (iii) to contact other users of the Website; (iv) to search our database for advertisements regarding a specific product, service, seller and/or in a specific location; (v) to forward advertisements to people you know; (vi) to invite people you know to view the Website; (vii) to download or copy portions of information, data, text, sound, images, photographs, graphics, video, messages and other materials.

You may use the Website for your own personal and commercial or non-commercial use to avail of the Haulage Helper Service strictly in accordance with the User Agreement.

The User Agreement applies all users and visitors to the Website and the Haulage Helper Service.

6. Registration of accounts, usernames, passwords, and deactivating accounts


Registration is not required if you simply want to browse through the advertisements on the Website. Registration is required if you want access core services, including but not limited to, placing advertisements, saving searches, and interacting with other users.

As part of the registration process, you will be asked to enter your email address and a password and you will be responsible for all activities occurring under your account and for keeping your password secure. This includes a responsibility to ensure that you do not enter your account information into a phishing website, or any other website purporting to be or offer services for haulagehelper.com.  All information supplied must be complete and accurate.

Names and Email Addresses


You may not enter a name or email address that:

  • Contains “Haulage Helper” or otherwise misrepresents your relationship with haulagehelper.com or any other party;
  • Contains any profanity, is vulgar or offensive, or promotes an illegal activity;
  • Violates any trade mark or other proprietary right; and/or
  • Misleadingly impersonates someone else.

We reserve the right to deactivate accounts containing names and/or email addresses that do not comply with these Terms of Use at our discretion.

Accounts and passwords


We reserve the right to log off or deactivate accounts that are inactive for an extended period of time.

You are responsible for all actions taken under your account and you agree only to use or utilise the Website using your own name, email address and password. You must make reasonable efforts to keep your password safe and not disclose it to any other person or permit either directly or indirectly any other person to utilise your email address or password. We reserve the right to terminate your registration without prior notice at our discretion.

You agree to notify us immediately if you suspect any unauthorised use of your account or access to your password.

You may change your password or profile by following instructions on the Website.

We will not be liable for any loss that you may incur as a result of someone else using or accessing your password or account, either with or without your knowledge.

You may be held liable for losses incurred by us or any other party as a result of someone else using or accessing your password or account if you have not taken reasonable steps to keep your password or account secure.

By providing us with your email address, you consent to our using that email address to send you Haulage Helper related notices, including any notices required by law, in lieu of communication by post. We may also use your email address to send you other messages, such as changes to features of the Haulage Helper Service and special offers. If you do not want to receive such email messages, you may opt out or change your preferences in your account settings. Opting out may prevent you from receiving email messages regarding updates, improvements or offers.

We do not sell or knowingly pass any personal information from your account to any third party, except information which is required to provide the service between buyers and sellers. Your details and privacy are important to us. If you feel that your information has been compromised in any way, please report it immediately to us at info@haulagehelper.com. 

Deactivating accounts


In accordance with Data Protection Law, non- registered and registered users of our sites can request we delete any personally identifiable information we hold.  In some instances, we may be unable to delete your data if we are required to retain it to comply with our legal obligations (including requests from law enforcement agencies).

7. Using the website and Haulage Helper service


We have the right to temporarily or permanently disable, suspend or restrict without limitation any password, name, mobile phone number, IP address or other method that we may allow to be used on the Website from time to time to identify users (whether chosen by you or allocated by us) at any time, at our discretion, including if, in our opinion, you have failed to comply with any of the provisions of the Terms of Use or any applicable Policy.

You may not: 

  • Enter, select, submit or use a false name or an email address owned or controlled by another person with the intent to impersonate that person
  • Use a User Identifier without appropriate authorisations or rights 
  • Use or submit a mobile phone number or email to us in respect of which you are not the registered owner, bill-payer and or account holder. 

We reserve the right in our sole discretion to refuse registration of, suspend or cancel a User Identifier’s use or access rights to the Website without notice. You shall be responsible for maintaining the confidentiality of your User Identifier(s) and are fully responsible for all activities that occur under your User Identifier in connection with your use of the Website or the Haulage Helper Service. Any User Identifiers created by you or submitted for your access to the Haulage Helper Service and Website shall be for your personal use only and are non-transferable.

You must immediately notify us of any unauthorised use of your User Identifier as registered on the Website or submitted to us by you, or any other related breach of security. We will not be liable for any loss or damage arising from your failure to comply with this provision.

As a condition of your access and use of the Website and/or the Haulage Helper Service, you warrant to us that you have the right, authority and capacity to enter into and be bound by the Terms of Use.

We have no obligation to monitor or moderate any user’s activity or use of the Website and/or the Haulage Helper Service, however we retain the right at all times to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or regulatory authority request or to determine compliance with the Terms of Use or otherwise.

You agree and acknowledge that haulagehelper.com is an information society service provider, as defined in Directive 2000/31/EC and transposed into Irish law by the European Communities (Directive 2000/31/ EC) Regulations, 2003 (S.I. 68 of 2003), and that it is not under any obligations to monitor the information which it transmits or stores on the Sites. You agree and acknowledge that Haulage Helper shall not be liable in respect of information which is hosted or cached by it or in respect of which it acts as a mere conduit. Haulagehelper.com operates a “notice and take down” policy.

Without any admission of liability, we may from time to time assess any possible risks for users from third parties when they use the Website and/or the Haulage Helper Service, and we will decide in each case whether it is appropriate to use moderation or pre-approval of advertisements on the Website (including what kind of moderation to use) in the light of those risks. We expressly exclude our liability (whether in contract, tort or otherwise) for any loss or damage arising out of or in connection with the use of the Website and/or the Haulage Helper Service by a user in contravention of the Terms of Use, whether the service is moderated or not and whether or not an advertisement has been reviewed by us prior to appearing on the Website.

You understand that, except for information, products or services clearly identified as being supplied by us, we do not operate, control or endorse any information, products or services on the Internet in any way. Except where identified otherwise, all information, products and services offered through the Website or on the Internet generally are offered by third parties that are not affiliated with us. You also understand that we do not guarantee or warrant that files available for downloading through the Website will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Website for the reconstruction of any lost data.

You should not rely on any content and/or any other material on the Website to make or refrain from making any decision or take or refrain from taking any action on which reliance should be placed. We disclaim all liability and responsibility arising from any reliance placed on such content and/or materials by any user of the Website, or by anyone who may be informed of any of the content. We accept no responsibility for keeping the information on the Website up to date or complete, nor do we accept any liability for any failure to do so. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the service or on the internet generally.

We reserve the right to refuse to publish any content or other material or to provide any other services without prior notice to any user or users for any reason or no reason.

We do encourage the use by you of the ‘Report Ad’ mechanism which we have placed on the Website which allows you to report any Content that is in breach of the Terms of Use or any applicable Policy or is in any other way objectionable.

Haulage Helper will use all reasonable endeavours to remove the offending content complained about within a reasonable period of time. Any content reported to us will be reviewed from 8am to 7pm, Monday to Friday, excluding national and public holidays in the Republic of Ireland. 

Access to the Website and/or the Haulage Helper Service is permitted on a temporary basis, and we reserve the right to at any time and without liability to withdraw, suspend or amend any aspect or feature of the Website and/or the Haulage Helper Service without notice or liability.

8. Restrictions on right to use


You agree that you shall not (and you agree not to allow any third party to):

  • Modify, adapt, translate, or reverse engineer any portion of the Website and/or the Haulage Helper Service;
  • Remove any copyright, trademark or other proprietary rights notices contained in or on the Website and/or the Haulage Helper Service or in or on any Content or other material obtained via the Website and/or Haulage Helper Service;
  • Use any robot, spider, website search/retrieval application, or other automated device, process or means to access, retrieve or index any portion of the Website and/or the Haulage Helper Service;
  • Access, retrieve or index any portion of the Website and/or the Haulage Helper Service for purposes of constructing or populating any database;
  • Collect any information about other users or users of the Website and/or the Haulage Helper Service (including User Identifiers) for any purpose other than to use the Website for the purposes of responding to advertisements or to use the Website in the manner intended by us;
  • Create or transmit unwanted electronic communications such as ‘spam’ to other users of the Website and/or the Haulage Helper Service or otherwise interfere with other user’s enjoyment of the Website and/or Haulage Helper Service;
  • Collect or store personal data about other users in connection with the prohibited activities described in this section of the Terms of Use;
  • Engage in or promote any of the following (or what we deem similar): surveys, contests, pyramid schemes, chain letters, get rich quick promotions, profit sharing promotions, unsolicited emailing or spamming via the Website;
  • Impersonate any person or entity;
  • Identify or speculate as to the identity of any anonymous or pseudonymous user; or
  • Solicit passwords or personally identifying information for commercial or unlawful purposes.
  • Reformat or frame any portion of the web pages that are part of the Website and/or the Haulage Helper Service;
  • Create user accounts by automated means or under false or fraudulent pretences or create multiple log ins;
  • Transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature;
  • Use the Website or the Haulage Helper Service to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including that are deemed threatening or obscene;
  • Copy or store any Content offered on the Website for other than your own use;
  • Use any device, software or routine that interferes with the proper working of the Website and/or the Haulage Helper Service, or otherwise attempt to interfere with the proper working of the Website and/or the Haulage Helper Service;
  • Take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our IT infrastructure;
  • Use the Website and/or the Haulage Helper Service, intentionally or unintentionally, to violate any applicable law;
  • Upload, post, email, transmit or otherwise make available using the Website any material that you do not have a right to make available under any law or contractual obligation which includes a breach of third party intellectual property rights;
  • Attempt to gain unauthorised access to the Website, its facilities and/or services or any accounts, computer systems and networks connected to any Haulage Helper website, its facilities and/or services through hacking, password mining or any other means;
  • Post or use any material that is obscene, defamatory, seditious, indecent, offensive, incite racial hatred or incite a crime, be naming or scandalous or inappropriate; and/or
  • Harvest of otherwise collect by any means any programme material or information from the Website unless authorised under the Terms of Use or to monitor, mirror or copy any content of the Website without our prior written consent. 

We reserve the absolute right at our sole discretion, without being obliged to give any reason, to reject, amend or remove any Content posted or submitted by you at any time and without notice to you. We reserve the right to monitor and to review all Content submitted to us, accessed on or published on the Website at any time.

9. Your interactions with other users


We have no obligation to verify the identity of any users when they are connected to the Website or to monitor material provided by them.

As a result of the variation in community standards and individuals sometimes choosing not to comply with our policies and guidelines, in the process of using the Website, you may be exposed to content that you find offensive or objectionable. You can report such content to us using the ‘Report Ad’ mechanism.

Your interactions with other users, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the other user.

We accept no responsibility for transactions that take place on the Website. While we reserve the right to monitor or to intervene in disputes between you and other users, we have no obligation to do so.

As with any web-based interaction, we suggest that you use caution and good judgment. If there is a dispute between you and any third party (including any advertiser), we are under no obligation to become involved.

You are encouraged to exercise discretion when providing personal information about yourself on the Sites. Any personal information which you volunteer in your public profile will be available worldwide to anyone with access to the website. Please note that certain information which you may choose to provide might reveal data consisting of your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning your sex life or sexual orientation.

When users are involved in a transaction, information such as each other’s name, username, email address, and other contact information, postal information and financial information may be exchanged between the users. We cannot guarantee that other users will respect the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partners before entering into transactions and choosing to share your information with them. Similarly, we ask you to respect other users’ privacy and disclose your privacy and security policies to them. In all cases, you must comply with data protection laws and give other users a chance to remove themselves from your database and a chance to review the information you have collected about them.

You may use other users’ information only in accordance with applicable laws and regulations (including, without limitation, data protection laws) and only for:

  • Haulage Helper transaction related purposes that are not unsolicited commercial communications;
  • Using services offered through Haulage Helper ; and
  • Other purposes that a user expressly agrees to.

Although we cannot monitor the conduct of its users off-line, you must not use any information obtained from the Website in order to harass, abuse or harm another person, or in order to contact, advertise to, solicit or sell to any user or person without their prior expressive consent.

We will not disclose any contact details in respect of advertisements that have been deleted or removed in accordance with our obligations under applicable data protection laws. You can view our Privacy Policy.

10. Content standards


These provisions apply to any and all Content which you contribute to the Website and/or the Haulage Helper Service, and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Content as well as to its whole.

You are solely responsible for any Content that you submit, publish or display on the Website or transmit to other Website users.

You are solely responsible for your advertisements listed on the Website. You understand that all information publicly posted or privately transmitted through the Website is the sole responsibility of the person from which such content originated and that we will not be liable for any errors or omissions in any content or as a result of any user’s use of the Website. You understand that we cannot guarantee the identity of any other users with whom you may interact in the course of using the Haulage Helper Service. Additionally, we cannot guarantee the authenticity of any data which users may provide about themselves or relationships they may describe.

By posting Content on the Website, you grant to us, and you represent and warrant that you have the right to grant, us, our contractors, and the users of the Website an irrevocable, perpetual, royalty-free, fully sub-licensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute such Content and to prepare derivative works of, or incorporate into other works, such Content. This licence is non-exclusive, except you agree that we shall have the exclusive right to exercise this license to the extent of combining your Content with the Content of other users for purposes of constructing or populating a searchable database of advertisements. You understand that this licence allows us to reformat, excerpt, or translate any materials submitted by you.

The following is a non-exhaustive list of the criteria that Content must comply with. Content must:

  • Be accurate (where it states facts);
  • Be genuinely held (where it states opinions); and
  • Comply with applicable law in Ireland, Northern Ireland and in any country from which it is posted, including compliance with the Disability Act 2005 and the Equality Act 2004 (including all 9 grounds: the gender ground, the marital status ground, the family status ground, the sexual orientation ground, the religion ground, the age ground, the disability ground, the race ground, the traveller community ground).

The following is a non-exhaustive list of the type of Content that is prohibited on the Website. You must not:

  • Comment on, defame, abuse, harass, stalk, threaten or otherwise offend others;
  • Post Content that is unlawful, obscene, defamatory, seditious, indecent, offensive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, be in breach of confidence, be in breach of privacy or be inappropriate;
  • Post Content in breach any applicable laws or regulations;
  • Deceive or mislead any person and/or entity;
  • Falsely state, impersonate, or otherwise misrepresent your identity, including but not limited to the use of a pseudonym, or misrepresenting your current or previous positions and qualifications, or your affiliations with a person or entity, past or present;
  • Upload Content that duplicates Content already published on the Website;
  • Upload, post, email, transmit or otherwise make available any content or initiate communications which include information that you do not have the right to disclose or make available under any law or under contractual or fiduciary relationships (such as insider information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);upload, post, email, transmit or otherwise make available any content or initiate communication that infringes upon patents, trademarks, trade secrets, copyrights or other proprietary rights;
  • Upload, post, email, transmit or otherwise make available any unsolicited or unauthorised advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’, ‘pyramid schemes’, or any other form of solicitation;
  • Upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; and/or
  • Interfere with or disrupt the Website or servers or networks connected to the Website, or disobey any requirements, procedures, policies or regulations of networks connected to the Website.

We do not control the Content posted by users via the Haulage Helper Service, including the content of any advertisements or blog postings, and we do not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Website and/or the Haulage Helper Service, you may be exposed to Content that is offensive, indecent or objectionable. You are responsible for complying with all laws applicable to the Content you submit to the Website via the Haulage Helper Service. We may refuse any Haulage Helper Service without prior notice to any user for any or no reason. We also have the right, at our discretion, to disclose your identity to any third party who is claiming that any Content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.

11. Suspension and termination


We may, with or without cause, immediately delete your advertisement and terminate your access to the Haulage Helper Service or a User Identifier without prior notice at our sole discretion. The deletion or otherwise of an advertisement should not be viewed as an indication of wrongdoing on the part of the advertiser.

Without limiting the foregoing, the following may lead to a deletion by us of a user’s advertisement and/or termination of access to the Haulage Helper Service: (a) a breach of the User Agreement (b) a request by law enforcement, An Garda Síochána / PSNI, police or other government agencies about you or any Content that you have submitted to us; (c) a request by you (self-initiated deletion(s)); (d) unexpected technical issues or problems; and (e) extended periods of inactivity. Deletion of a user advertisement and termination of access to the Haulage Helper Service may result in the removal of all Content that we may decide to delete. It may also result in preventing your further use of the Website or a User Identifier, depending on the circumstances. Furthermore, you agree that termination of the user Agreement or your use of the Website by us shall be made in our sole discretion and that we shall not be liable to you nor any third party for any termination of your account or access to the Website or removal of Content. You can view further information about how we process your data by reading our privacy policy.

We may review and delete any advertisements, or other Content that in our sole judgment breach the User Agreement or which might be offensive, illegal or that might violate the rights of, harm, or threaten the safety of other users of the Website or us.

We reserve the right to investigate and we will determine, in our discretion, whether there has been a breach of the User Agreement through your use of the Website and/or the Haulage Helper Service. When a breach of the User Agreement has occurred, we may take such action as we deem appropriate.

12. Concerns and complaints


If you have any concerns about material which appears on the Website or if you believe that Content posted on the Website breaches the User Agreement or is in any other way objectionable, please notify us through the ‘Report Ad’ mechanism on the Website or email info@haulagehelper.com, specifying the full details of your concern or complaint, specifying the reasons for your concern or complaint making clear reference to any connected such Content.

If you do not provide us with sufficient information, we may be unable to process your complaint. We reserve the right to investigate and we will determine, in our discretion, what action (if any) to take. You are solely responsible for your interactions with other users of the Website. While we reserve the right to monitor or to intervene in disputes between you and other users, we have no obligation to do so.

We will use all reasonable endeavours to respond to complaints received as soon as possible, and our aim is to respond to all complaints within one working day. However, please note that from time to time it may take longer than one working day to deal with complaints.

13. Disputes with third parties


You must tell us immediately if anyone makes or threatens to make any claim or issue legal proceedings against you relating to your use of the Website and/or the Haulage Helper Service. You must, at our request, immediately stop the act complained of. If we ask you to, you must confirm the details of the claim in writing. If you fail to stop the act or acts complained of, we reserve the right to take any and all appropriate action against you.

14. Payment for advertisements


Publication of an advertisement is subject to payment of a fee to Haulage Helper  The terms of the Fee are displayed to you in the course of you offering to place an advertisement with us. The Fee for Haulage Helper Services is quoted in euro and is payable in euro. 

All prices for non-trade accounts are stated inclusive of valued added tax (VAT) at the relevant rate. Irish traders pay VAT upfront but are supplied with a receipt post-payment which can be used to claim the VAT back. UK traders do not pay VAT once a valid VAT number is submitted.

The Fee may be paid with a credit or debit card. 

15. Cancellation policy


Once your advertisement is posted on the Website your request for our services cannot be cancelled at that stage. Prior to the advertisement appear on the Website you may cancel the advertisement by contacting us. In any event please contact us with any queries regarding cancellation.

16. Published advertisements and duration


Once you have completed the process of submitting your listing, we will send you an email confirming receipt of your order for the Haulage Helper Service, this email does not constitute an acceptance of your order. Your order for posting an advertisement on the Website will not be accepted and an agreement concluded between us and you in relation to the publication of the advertisement on the Website until the payment for the Haulage Helper Service has been received by us. 

Advertisements will be displayed for a period defined on the Website once initially posted. If you wish to extend this period you will be required to resubmit your request for the Haulage Helper Service and to make a further payment if required for those services.

Content which comprises advertising material will appear on the Website. Individual advertisers are solely responsible for the content of the material which they submit to us including ensuring that it complies with relevant legislation. We accept no responsibility for the content of any business and/or advertising material, including, without limitation, any error, omission or inaccuracy.

Please note that the content of the published advertisements is provided by external users, and do not represent any views or opinions of Haulage Helper, nor should they purport to do so.

Accordingly, we require that every care is taken by you or on your behalf in drafting the content of your advertisements in order to ensure that they are not in any way defamatory, illegal or in any other way harmful to a third party as you are solely responsible as author and publisher of your advertisement.

17. Advertising terms and conditions


When creating an advertisement on the Website you must provide accurate, current and complete information and to promptly update the information that you provide to us when it changes.

Advertisements containing illegal, defamatory, obscene, indecent or otherwise offending material are not allowed on the Website. Duplicate advertisements are also prohibited.

We do not control the content of advertisements posted by users on the Website, and we do not guarantee the accuracy, integrity or quality of the content. You understand that by using the Website, you may be exposed to content that is offensive, indecent or objectionable without liability.

Using multiple brand names/search words means that advertisements appear in the wrong category and search lists, making them inaccurate and therefore we do not allow the use of these in any form on the Website.

Advertisements which are posted and are found to be in breach of our policies will be removed without prior notification and no refund will be given. Users who are found to be in violation of our policies on more than one occasion may have their account removed and their information passed to the policing authority.

18. Commercial advertising


Businesses and persons acting in the course of trade are welcome to place classified advertisements on the Website.

Advertisements published by businesses or persons acting in the course of trade must comply with applicable laws and it is those persons’ responsibility to do so. We will hold you responsible for any failure to comply with laws that apply to you or your content. You may need to adhere to the Consumer Protection Act 2007, the European Communities (Misleading and Comparative Marketing Communications) Regulations 2007, the European Communities (Misleading Advertising) Regulations 1988, European Communities (Protection of Consumers in Respect of Contracts made by means of Distance Communications) Regulations 2001, the European Communities (Directive 2001/31/EC) Regulations, 2003 (each as amended, supplemented or replaced from time to time) (the Ecommerce Regulations) and any other consumer protection legislation at the time being in force. Please note that the Website is aimed at consumers in Ireland (including Northern Ireland), but we cannot prevent you being contacted from other consumers or other third parties nor can we prevent your advertisement being displayed in other jurisdictions.

  • Certain search results on our platform may rank products according to whether a premium has been paid for their advertisement.
  • We offer certain services that are in addition or ancillary to the products and services offered by third parties on our platform. We reserve the right to prioritise such ancillary products and services.
  • We endeavour to handle and settle all disputes and complaints in an amicable manner internally. If an amicable solution is not possible internally, we will endeavour to settle such dispute by referral to a third party independent dispute resolution expert. 

19. Fair usage policy


To ensure the best browsing experience for our users, your potential buyers, we ask that you only create one advertisement per item/product.

We only allow one item/product per advertisement. This ensures that your products appear in the correct search and helps them sell quicker. Your advertisement may be removed if:

  • You have more than one item/product in the listing;
  • You have multiple listings for one item/product across several sections; and/or
  • You have multiple listings for one item/product across several counties.

This will make it easier for a potential buyer to find the item you wish to sell. It will also make it easier for the advertisement to be removed when the item is sold. If this policy is not complied with, we reserve the right to remove the offending advertisement(s) from the Website without notice to you and without refund.

20. Reporting breaches


Please use the ‘Report Ad’ mechanism which we have placed on the Website to report any advertisement that is in breach of the User Agreement, illegal or in any other way objectionable.

21. Standards


All advertisements must adhere to the ‘Code of Advertising Standards’ of The Advertising Standards Authority for Ireland in addition to the standards set out in the Agreement.

22. Responsibility


You are solely responsible for the Content appearing in any of your advertisements and for the goods sold following advertisement. We are not responsible for the goods appearing on the Website that you advertise or purchase, nor are we responsible for the Content appearing in any of the advertisements. To the fullest extent permitted by law we disclaim any and all liability in respect of any arising from any reliance placed on the Content of any advertisement by any user of the Website or any claims arising in respect of any goods to which the Content relates.

23. Consequences for failure to comply with the agreement


Failure by you to comply with the User Agreement may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use the Website and/or the Haulage Helper Service;
  • Immediate, temporary or permanent removal of any posting, material or Content uploaded by you to the Website;
  • Issue of a public (via the Website) or private warning to you;
  • Limit the amount of postings you may make;
  • Suspension, restriction or limitation of any rights or permissions associated with a User Identifier;
  • Initiation of legal proceedings against you for reimbursement of all costs on a full indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • Other legal action against you; and/or
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary, as set out in our Privacy Policy.

We exclude liability for actions taken in response to breaches of the Terms of Use. The responses described above are not exhaustive and we may take any other action we reasonably deem appropriate.


24. Banner advertising


Banner advertising on the Website is managed and provided by third party service provider(s) whom/which we allow to provide services using the Website and who/which we will identify on the Website from time to time Please note that any agreement that you reach with any Banner Advertiser in relation to a banner or other advertising service on the Website is with that Banner Advertiser and it is subject to you entering into an agreement with that Banner Advertiser for that advertisement service. We are not responsible for any Banner Advertiser’s services to you notwithstanding that the advertisement will appear on the Website. Please read the privacy policy and terms and conditions that apply to any Banner Advertiser’s services carefully before placing a banner advertisement or availing of another third party advertising service related to or available on the Website.

25. Refund policy


Where advertisements or other Content are rejected and/or removed from the Website by us, it is our policy NOT to issue refunds. If you have any doubts about the suitability of a proposed advertisement, please contact us in advance of placing the advertisement for appropriate guidance.

26. Intellectual property


The Website and the Haulage Helper Service (including, but not limited to, text, images, photographs, graphics, video and audio Content) are protected by copyright as works, databases, collective works and/or compilations under the copyright laws of Ireland, Northern Ireland and other countries. All individual advertisements, articles, Content and other elements comprising the Website and the Haulage Helper Service are also copyrighted works. Except for the Content that you submit (“User Content”), all intellectual property rights (including copyright, design rights and trademarks) in the Website, Content, User Identifiers and the Haulage Helper Service (“Protected IP”) are as between you and us are owned by us or our licensors. You acknowledge that the Website, User Identifiers and the Haulage Helper Service and any underlying technology or software used in connection with the Website and Haulage Helper Service contains our proprietary information. You may not modify, reproduce, distribute, create derivative works of, publicly display or in any way exploit, any of the content, software, and/or materials available on the Website, or the Haulage Helper Service in whole or in part except as expressly provided. Except as expressly and unambiguously provided in these Terms of Use, we and our advertisers, licensors or suppliers do not grant you any express or implied rights to use any Protected IP, and all rights in any Protected IP not expressly granted by us to you are reserved by us for our benefit and the benefit of our licensors.

To the extent you may have any moral rights in any Content (including User Content), you confirm and agree that: (a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates to the Content; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by us or our licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release us, and our licensees, successors and assigns, from any claims that you could otherwise assert against us by virtue of any such moral rights.

We are the proprietor of the Irish trade mark HAULAGE HELPER (Logo)). All product or service names mentioned on the Website are the trademarks of their respective owners, and other trademarks may be displayed on the Website from time to time. Some material on the Website may contain other information containing intellectual property of a third party. Nothing displayed on the Website should be construed as granting you any licence or right of use of any logo, information or trademark displayed on it, without the express written permission of the relevant owner, except as expressly provided in the Terms of Use.

You may reproduce material from the Website for your own personal, non-commercial reference and you may draw the attention of others to material posted on the Website. Reproduction of material from the Website for other purposes is permitted, provided that the source of the material is acknowledged. In particular, you must not cache any of the contents for access by third parties, nor mirror, scrape or frame any of the content of the Website, nor incorporate it into another website without our express written permission. You may also permit your computer to make an electronically stored, transient copy of the content on the Website for the purposes of viewing it while connected to the internet only.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, or any graphics separately from any accompanying text.

Our status (and that of any partners, advertisers or third parties identified on the Website) as the authors of material on the Website must always be acknowledged by you.

You must not use any part of the Content on the Website for commercial purposes without obtaining a licence to do so from us.

If you print off, copy or download any part of the Website in breach of the User Agreement, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials that you have made.

27. Disclaimer of liability


The Website and the Haulage Helper Service are provided on an ‘as is’ basis only. You may not rely on any Content and/or other material on the Website and/or the Haulage Helper Service to make (or refrain from making) any decision or to take (or refrain from taking) any action on which reliance should be placed. We disclaim all liability (whether in contract, tort or otherwise) arising out of or in connection with any reliance placed on such Content and/or materials by any user of the Website and/or the Haulage Helper ervice, or by anyone who may be informed of any of the Content. We accept no responsibility for keeping the information in the Website and/or the Haulage Helper Service up to date or complete or liability for any failure to do so.

The Content and other material displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and
  • Any liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, any direct or any indirect or consequential loss or damage incurred by any user in connection with the Website and/or Haulage Helper Service or in connection with the use, inability to use, or results of the use of the Website and/or Haulage Helper Service, any websites linked to it and any materials posted on it however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Nothing in these Terms of Use shall exclude or limit our liability in relation to any damages arising from death or personal injury caused by the negligence of Haulage Helper or for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

We shall not be liable for any failure to perform any of our obligations under the User Agreement caused by matters beyond our reasonable control. Under no circumstances will we be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any Content on the Website.

Although we make all reasonable endeavours to ensure that the Website is free from viruses and defects, we shall not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, malicious or impairing computer programs or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website and/or Haulage Helper Service or to your downloading of any material posted on it, or on any website linked to it.

We do not guarantee the security of the online services or any systems connected with the use of the Website (including the internet and your hardware and software) used in accessing the services, or any information passed through such systems. We do not guarantee access to the Website or any systems used in accessing our services will be continuous or virus or error free.

Any material downloaded or otherwise obtained through the use of the Website is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from us or through or from the Website shall create any warranty not expressly stated in the User Agreement.

28. Indemnity


You shall indemnify and keep us, our holding company and subsidiaries (each as defined in the Companies Act 2014) and our and their respective officers, directors, shareholders, employees, agents, licensors and suppliers (each an “Indemnified Person”) indemnified on demand from and against all judgments, awards, penalties, settlements, fines, costs and expenses (including without limitation, reasonable legal and accounting fees) suffered or incurred by an Indemnified Person and arising out of or in connection with any of the following: 

  • Any breach of the User Agreement; 
  • Your access to or use of the Website, the Content or the Haulage Helper Service in a manner that infringes or is alleged to infringe any applicable law or the rights (including, without limitation, the privacy or intellectual property rights) of any other person.

29. Disclaimer of endorsement


Content on the Website referring to any products, process or service by trade name, trademark, manufacturer or otherwise, does not constitute or imply its endorsement, recommendation or validation by us. We have not independently verified the accuracy of any description of any goods or services advertised on the Website. The views, opinions and other Content posted by users on the Website are not ours, shall not be attributed to us by you and shall not be used by you for any advertising or product endorsement purposes unless we expressly authorise it.

30. Links to the website


You may link to the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, sponsorship or endorsement on our part without our express written permission or in order to directly compete with the Website and redirect traffic from it. You must not establish a link from any website that is not owned by you.

We reserve the right to withdraw linking permission without notice. The Website (in whole or in part) must not be framed on any other website or in any other way altered or displayed in a different manner to the manner which we display it.

If you wish to make any use of material on the Website other than in the manner permitted by these Terms of Use including as set out above, please contact us.

31. Links from the website


Where the Website contains links to other websites and resources provided by Banner Advertisers, advertisers using the Website or other third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them. If you link to any such websites, you leave the Website and do so entirely at your own risk.

32. Contact from us


In the course of providing you services and in respect of your use of the Website, we may need to communicate with you via email or the other details that you have submitted to us. You agree to receive emails which are specific to your order and necessary for the normal functioning of the Website, including emails which help inform users about functionality of the Website. You can read more information about this in our Privacy Policy. If you wish to be removed from any (Not legally required) mailing lists, send this request to info@haulagehelper.com. Haulagehelper.com uses an opt out policy of email communication.

33. Privacy and cookies policy


Your privacy is important to us.  Please review our Privacy Policy to see how we collect, protect, process and use your personal data.  The website also uses cookies and by using the Website you agree to the placement of cookies.  

Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy or cookie policies of these other websites.

34. Governing law and jurisdiction


The User Agreement, and any non-contractual obligations arising out of or in connection with the User Agreement are governed by, and shall be construed in accordance with, Irish law, and the courts of Ireland shall have exclusive jurisdiction to hear, settle and determine any dispute which may arise out of or in connection with the User Agreement save that retain the right to bring proceedings against you in your country of residence or any other court of competent jurisdiction.

35. Waiver, rights cumulative


A failure to exercise or delay in exercising a right or remedy provided by the User Agreement or by law does not constitute a waiver of the right or remedy or a waiver of other rights or remedies. No single or partial exercise of a right or remedy provided by the User Agreement or by law prevents further exercise of that right or remedy or the exercise of another right or remedy. The rights and remedies contained in the User Agreement are cumulative and not exclusive of rights or remedies provided by law.

36. Severability


If the whole or any part of a provision of the User Agreement is or becomes illegal, invalid or unenforceable under the law of any jurisdiction, that shall not affect the legality, validity or enforceability under the law of that jurisdiction of the remainder of the provision in question or any other provision of the User Agreement and the legality, validity or enforceability under the law of any other jurisdiction of that or any other provision of the User Agreement.

37. Assignment and entire agreement


We may assign or subcontract any or all of our rights and obligations under the User Agreement with you to a third party at any time, at our discretion. You may not, without our prior written consent, assign or dispose of any of your rights or obligations arising under the User Agreement.

By agreeing to the User Agreement you are also agreeing to the transfer of, by way of novation, all respective rights and obligations outlined in this document.

The Terms of Use and the Policies contains the entire agreement and understanding between the parties relating to the Website and the Haulage Helper Service, and supersedes any and all prior agreements, arrangements, statements and understandings, except for any fraud or fraudulent representation by either you or us. In the event of any inconsistency between any Policy and the Terms of Use, then the Terms Use shall take priority.

38. Submissions


You acknowledge and agree that any questions, comments, suggestions, ideas, feedback and other information about the Website and/or the Haulage Helper Service provided by you to us are non-confidential and may be used by us at our discretion.

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