Privacy Policy
Haulage Helper
Last Updated: 10/03/2026
Haulage Helper (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data of users who access or interact with www.haulagehelper.com and the Haulage Helper platform.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or participate in the Haulage Helper fuel price intelligence network.
By using the Haulage Helper website or submitting information to the platform, you agree to the practices described in this Privacy Policy.
1. Who We Are
Haulage Helper is an independent industry platform that enables licensed haulage operators to anonymously share fuel card prices in order to generate aggregated market insights.
The platform allows participating operators to:
• submit weekly fuel card prices
• view anonymised market price data
• receive industry insights and updates
The purpose of the platform is to provide greater transparency around diesel pricing within the haulage industry.
For the purposes of applicable data protection law, Haulage Helper acts as the data controller for personal data collected through this website.
https://haulagehelper.com/privacy-policy/
2. Information We Collect
We collect limited personal information necessary to operate the platform and communicate with users.
This may include:
Information You Provide Directly
When you register or contact us, we may collect:
• Name
• Email address
• Phone number
• Company name
• Business contact details
This information is used only for administering the platform and communicating with members.
Fuel Price Data Submissions
Members may submit weekly fuel card prices.
Fuel price submissions may include:
• fuel card provider
• price paid per litre
• date or week of purchase
This information is not linked publicly to individual users or companies and is processed in an anonymised and aggregated format.
Website Usage Data
When you use our website we may automatically collect limited technical information such as:
• IP address
• browser type
• device type
• pages visited
• time spent on pages
This information helps us improve website performance and user experience.
Communications Data
If you contact us via email, form submission, or messaging platforms (such as WhatsApp), we may retain records of those communications for support and administrative purposes.
3. How We Use Your Information
We use the information we collect for the following purposes:
• operating and maintaining the Haulage Helper platform
• providing access to fuel price data dashboards
• generating aggregated market insights
• sending platform updates and reports
• responding to enquiries and support requests
• improving the functionality of the website
• ensuring the integrity of submitted data
We do not sell personal information to third parties.
4. How Fuel Price Data Is Handled
Fuel price submissions are the core data used by the platform.
To protect members:
• individual submissions are not publicly identifiable
• company names are not displayed in reports
• submissions are aggregated into statistical datasets
The platform displays:
• highest reported price
• lowest reported price
• average prices
• supplier comparisons
These figures represent aggregated market insights only.
No user can see who submitted any specific price.
5. Data Anonymisation
Haulage Helper is designed to protect the confidentiality of participating operators.
Fuel price submissions are processed through an aggregation system before being included in reports.
This means:
• individual company identities are removed
• data is combined with other submissions
• outputs are statistical summaries rather than individual entries
The purpose of this design is to ensure that members gain market insight without revealing confidential commercial information.
6. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process personal data:
Legitimate Interests
We process personal data where it is necessary to operate the platform and provide services requested by users.
Consent
In certain cases we rely on consent, such as when users subscribe to communications or updates.
Users may withdraw consent at any time.
7. Data Sharing
We do not sell, rent, or trade personal data.
Information may only be shared with trusted service providers where necessary to operate the platform, including:
• website hosting providers
• analytics services
• email delivery services
These providers are required to process information securely and only for the purposes specified.
Aggregated fuel price data may be used to generate industry insights, but such insights do not identify individual participants.
8. Data Security
We take appropriate technical and organisational measures to protect data from unauthorised access, misuse, or loss.
These measures may include:
• secure hosting infrastructure
• encryption of website traffic (HTTPS)
• access controls for administrative systems
• monitoring of platform activity
While we take reasonable precautions, no online system can guarantee absolute security.
9. Data Retention
We retain personal data only for as long as necessary to operate the platform and fulfil the purposes outlined in this policy.
Fuel price submissions may be retained in aggregated datasets to maintain historical market insights.
Users may request deletion of their personal data at any time.
10. Cookies
Our website may use cookies and similar technologies to improve user experience and understand website performance.
Cookies may be used to:
• maintain login sessions
• remember user preferences
• analyse website traffic
Users may control cookie preferences through their browser settings.
11. Your Data Protection Rights
Under applicable data protection laws, users may have the right to:
• access the personal data we hold about them
• request correction of inaccurate data
• request deletion of personal data
• object to certain types of processing
• withdraw consent where processing is based on consent
Requests may be made by contacting us using the details below.
12. Third-Party Links
The Haulage Helper website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.
Users should review the privacy policies of those websites separately.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in the platform or legal requirements.
Updated versions will be posted on this page with the revised date.
14. Contact
If you have questions about this Privacy Policy or how your data is handled, you may contact us at:
Bryan Beggan
Haulage Helper
Email: [email protected]
Telephone: (085) 866 7485